Job Details

AV Technical Service Coordinator

University Corporation at Monterey Bay


Salary: $53,830.40 - $58,988.80 Annually

Job Number: 2024-00023

Location: CSUMB Main Campus- Seaside, CA

Department: Otter Student Union

Description


AV/Technical Services Coordinator

Student Union

Priority Screening Deadline: July 29, 2024, all positions are open until filled

The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

The University: California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The Community: Monterey, with its moderate Mediterranean climate, is a diverse community on the picturesque central coast of California and rich in agriculture. Miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys are characteristics that contribute to the quality of life enjoyed by over 432,000 residents and millions of visitors. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why so many choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.

POSITION SUMMARY

Under the general supervision of the Associate Director, Otter Student Union (OSU), and the overall general direction of the OSU Board of Directors, the AV/Technical Services Coordinator is responsible for all audio-visual and technical aspects in OSU facilities and OSU supported events hosted in non-OSU campus facilities, including maintenance, repairs, and operation of equipment. This includes hiring, training, and supervising student technical staff and working with internal/external clients on technical capabilities and providing exceptional customer service to users. The AV/Technical Services Coordinator will require minimal creative and technical direction.

Examples of Duties


ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

• Provide audio-visual and technical support for meetings and events; provide backup support for student staff, including assisting with troubleshooting calls. (45%)
  
• Maintain audio visual and technology based equipment for day-to-day and specialized programming needs for the Student Center, Black Box Cabaret, and programs supported by the OSU held outside of these spaces; and provide ongoing training and assistance to student staff responsible for providing operational technical support. (20%)
  
• Consult with student organizations, faculty, staff, departments, and external users on logistical and audio/visual capabilities for meetings, events, and programs; negotiate with presenters, performers/agents, sound engineers and lighting directors to meet performance and event needs within the capabilities and limitations of OSU; and ensure all technical operations and services are executed in accordance with high customer service standards. (20%)
  
• Facilitate equipment preventative maintenance; develop and maintain audiovisual equipment inventory; research new equipment; follow technology industry developments; create proposals for equipment and facility upgrades; and recommend appropriate purchases, based on trends and best practices in student unions and higher education. (10%)
  
• Assist with the development of the budget as it relates to audiovisual, technical support and staffing needs. (5%)
  

OTHER FUNCTIONS

1. Performs other duties as assigned.
   
2. Working Hours: This position will require evening and weekend hours as needed to ensure audio-visual and technical systems are maintained and all OSU supported events are staffed.
   
3. Actively participates in department meetings, training programs, collaborations, retreats and planning sessions.
   
4. Attends seminars and conferences to maintain program and professional development. Promotes and maintains an atmosphere of excellent internal and external customer service. Performs other job-related duties and special projects as assigned.
   

PHYSICAL WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.

WORK LOCATION

• On-Site Position
  
• Work Location: Main Campus
  

KNOWLEDGE, SKILLS, AND ABILITIES

Thorough knowledge of performing arts, theater, audio/sound, stage lighting, music/concerts and dance; safety requirements and standards; working knowledge of video, projections and multimedia, stage and set design; basic electrical theory and usage related to performing arts and knowledge of event and lecture operations.

Skills: Strong interpersonal skills and ability to work with individuals at all levels within the organization.

Ability to: independently manage production support projects and productions; work on more complex projects/designs and with more difficult materials and equipment, including the ability to select and use the most appropriate materials to meet production needs; train, schedule, supervise and evaluate student technical staff; train others in safety measures and ensure compliance with codes and regulations; analysis and prepare backline for performances; operate and troubleshoot conference room equipment and lighting and audio systems; remain calm under pressure and multi-task in a fast paced environment; and communicate in a professional and effective manner - in both written and oral forms - with campus employees, students, vendors, producers, performers and promoters, and the public.

Qualifications


MINIMUM QUALIFICATIONS

Experience: The equivalent of three (3) years progressively responsible professional experience in Technical Theater, Student Center/Union Operations, Conference and Event Services, or other related field; experience should give evidence of competence and indicate the potential for further growth.

DESIRABLE QUALIFICATIONS

• Technical fluency with word processing, Google mail and calendaring programs, and 25Live scheduling software; technical fluency with lighting control systems, audio systems, rigging knowledge and experience, projection and power point operation, and stage production equipment general operation and troubleshooting ability; experience with contract riders and coordination with production companies. Knowledge and understanding of the role of a Student Union.
  

Special Conditions of Employment


SPECIAL CONDITIONS OF EMPLOYMENT

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. The University Corporation at Monterey Bay will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the University Corporation at Monterey Bay is concerned about the conviction that is directly related to the job, you will be given the fair chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.

The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues. Our Equal Opportunity Policy Statement is available here.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.

University Corporation at Monterey Bay positions are "at-will" employment.

CSUMB is a smoke and tobacco-free campus.

The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.

Sensitive Positions - This position has been designated as a sensitive position with:

• responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  

FERPA:

• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
  

Clery Act:

• This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. CSAs are employees whose job duties fall into one of the following categories:
  
• Work in a campus police or security department
  
• Are responsible for campus security
  
• Are designated as the contact for reporting criminal offenses
  
• Have significant responsibility for student and campus activities
  

Special License or Certifications and Conditions:

• May require occasional evenings and/or weekend work.
  

Questions can be sent to: hr_corporation@csumb.edu.

SALARY AND BENEFITS

The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available https://apptrkr.com/get_redirect.php?id=5346103&targetURL=.

SALARY AND BENEFITS

The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available here.

The hourly hiring range for this position is $25.88 - $28.36. Classification: Grade 2, Staff. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.

The Corporation also offers access to CSUMB's Faculty & Staff Meal Plans, which offers convenience, value, flexibility, to our all-you-can-to-eat dining commons, showcasing eight brand new dining concepts for an affordable price.

The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com

How to apply:

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



To apply, please visit https://www.schooljobs.com/careers/csumb/jobs/4552355/av-technical-service-coordinator




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